JD Supra is rapidly emerging as the legal profession's deepest and most credible online repository for legal articles, precedents and documentation.
Dear Mr. Wise,
Just touching base with you quickly to be sure that this morning's document on your JD Supra profile is indeed the one you want live and in public view. We see that you tried to replace - and it looks like you have succeeded in getting the correct one up there, but want to be sure.
We've noticed a technical issue to do with your initial attempt to replace the original document (an issue overcome, it seems, by the fact that you then uploaded a second time).
Suffice to say: we just want to be sure that this is the document you want live on the site. Please let me know. If so, we will delete the other versions currently in limbo on JD Supra's servers. If it isn't the version you want live, we'll take care of things.
We like the doc and want to feature it in our network later, and so I want to be certain it is the correct one.
Please let me know.
As someone who has at times waited literally weeks for any response at all from Facebook, Google and Technorati (among others) to my technical and account-related enquiries, I can't tell you how pleasant a surprise it was to encounter a site that actually has a real, human interface - and beyond that - is genuinely proactive in addressing its users' issues.
Well done, JD Supra, and thank you, Adrian Lurssen.
Our article article on cloud computing, by the way, is now featured at JD Supra's Electronic Discovery Document Center.
- Garry J. Wise, Toronto